Thank you BraindumpsPrep for mending my ways towards a highflying professional career in addition to huge salary package. Strongly recommend.
Delia 
ITIL 4 Specialist: Create, Deliver and SupportExam : ITIL-4-Specialist-Create-Deliver-and-Support
- Exam Code: ITIL-4-Specialist-Create-Deliver-and-Support
- Exam Name: ITIL 4 Specialist: Create, Deliver and SupportExam
- Updated: Oct 12, 2026
- Q & A: 74 Questions and Answers
About ITIL ITIL-4-Specialist-Create-Deliver-and-Support Exam Questions
In 2026, questions during purchase or preparation should never slow you down, so support availability is part of the product. BraindumpsPrep pairs 74 verified practice questions for the ITIL 4 Specialist: Create, Deliver and SupportExam exam with customer service you can reach online or by email whenever something comes up.
ITIL ITIL-4-Specialist-Create-Deliver-and-Support Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Specialist: Create, Deliver and Support |
| Exam Number: | ITIL-4-Specialist-Create-Deliver-and-Support |
| Related Certifications: | ITIL 4 Managing Professional |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 40 |
| Passing Score: | 70% |
| Exam Price: | $500 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | German, French, Spanish, Japanese, English, Chinese |
| Exam Format: | Multiple Choice, Closed Book |
| Sample Questions: |  |
| Exam Way: | Online remote proctored exam or authorized test center exam |
| Pre Condition: | Candidates must hold the ITIL 4 Foundation certification before taking this exam. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-create-deliver-and-support-2693 |
ITIL ITIL-4-Specialist-Create-Deliver-and-Support Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Create, Deliver and Support Services | 30% | - Support and continual improvement
|
| Topic 2: Value Streams and Workflows | 30% | - Prioritization and workload management
|
| Topic 3: Practice Success Factors | 10% | - Measurement and reporting
|
| Topic 4: Information and Technology | 15% | - Integration and data sharing
|
| Topic 5: Organizational Structure and Teams | 15% | - Understand team culture and differences
|
ITIL-4-Specialist-Create-Deliver-and-Support Exam FAQs
The ITIL 4 Specialist: Create, Deliver and SupportExam exam requires a score of 70% to pass, and the official registration fee is $500 USD. Planning around both numbers helps you set a realistic budget and study schedule.
We believe useful study material should be accessible to every candidate, whatever their budget. That is why our prices are kept reasonable, why a free demo is open to everyone, and why discounts run from time to time — quality preparation should never be a privilege reserved for the few.
How many practice questions are available for the ITIL-4-Specialist-Create-Deliver-and-Support exam?
This package includes 74 practice questions for the ITIL 4 Specialist: Create, Deliver and SupportExam exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
You can contact our customer service online or describe your problem by email, and you will receive a reply with a solution as quickly as possible. Whether your question is about purchasing, downloading, or using the material, our staff treats your time as a priority and works the issue through with you until it is resolved.
The ITIL 4 Specialist: Create, Deliver and SupportExam exam contains 40 questions, and you will have 90 minutes minutes to complete them. Practicing under the same time pressure makes the real exam feel like a rehearsal.
The ITIL 4 Specialist: Create, Deliver and SupportExam exam is scored on a scale where 70% is required to pass, and the official exam fee is $500 USD.
Candidates must hold the ITIL 4 Foundation certification before taking this exam.
You can confirm the current eligibility requirements on the official ITIL-4-Specialist-Create-Deliver-and-Support exam page before you register.
The ITIL 4 Specialist: Create, Deliver and SupportExam practice questions are organized around the official exam objectives. Key topics include:
- Organizational Structure and Teams (15%)
- Create, Deliver and Support Services (30%)
- Information and Technology (15%)
Targeted practice against these topics is far more efficient than unfocused reading.
ITIL 4 Specialist: Create, Deliver and SupportExam Sample Questions:
Question #1
An internal service provider of a large retail organization is working on a major update of the self-checkout terminals used in the supermarkets. The update includes new hardware, software, and integration with a new card payment system. How should the service provider ensure that the update is sufficiently tested?
- A. Include user experience and perception in the scope of testing and involve multiple teams
- B. Limit testing to the pre-agreed technical criteria and use a dedicated team of testers
- C. Delegate to the vendor testing of the terminals and the card payment system
- D. Focus testing solely on user experience and delegate it to operational teams
Correct Answer: A 🗳️
Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).
Question #2
During a service design workshop, a development team come up with lots of different possible design solutions, and then analyze these to select one of them to proceed with.
What 'design thinking' activity is this an example of?
- A. Implementation
- B. Inspiration and empathy
- C. Prototyping
- D. Ideation
Correct Answer: D 🗳️
Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).
Question #3
An organization wants to make some changes to individual and team objectives. The new objectives need to align to the organization's goal of anticipating the needs of its customers.
Which concept is the key element of this alignment?
- A. Shift-left
- B. Organizational structure
- C. The value of positive communications
- D. Customer orientation
Correct Answer: D 🗳️
Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).
Question #4
An organization is planning to implement a new service management toolset for effective integration of management practices. Which feature of the service management toolset will be the MOST important in achieving this?
- A. High availability and security
- B. Flexible workflow automation
- C. Advanced analytics
- D. Inventory and discovery of IT assets
Correct Answer: B 🗳️
Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).
Question #5
A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.
Which is the BEST approach to reduce the number of failures?
- A. Create a change model for development changes that includes the use of safe-to-fail testing
- B. Create a standard change model for development changes and initiate as a service request
- C. Increase the size of development changes to make them easier to handle and increase success
- D. Initiate development changes as emergency changes so that errors can be identified quickly
Correct Answer: A 🗳️
Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).
Viewing page 1 out of 15 pages.
Viewing questions 1-5 out of 74 questions.
Related Exams
- ITIL 4 Managing Professional Transition brain dumps
- ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) brain dumps
- ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version) brain dumps
- ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) (ITIL-DSV日本語版) brain dumps
- ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) brain dumps
- ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) brain dumps
Related Certifications
Over 40516+ Satisfied Customers
What Clients Say About Us
Delia
Thank you so much team BraindumpsPrep for developing the exam practise software. Passed my ITIL-4-Specialist-Create-Deliver-and-Support exam in the first attempt. Pdf file is highly recommended by me.
Norman
I purchased the exam testing software and pdf file for ITIL-4-Specialist-Create-Deliver-and-Support By BraindumpsPrep. Must say it is worth the money spent. Passed my exam in the first attempt with an 91% score.
Bess
When I knew the pass rate for ITIL-4-Specialist-Create-Deliver-and-Support exam cram is 97%, I was really shocked, and therefore I bought them, and it did help me pass the exam just one time.
Annabelle 
Exam dumps for ITIL-4-Specialist-Create-Deliver-and-Support certification exam were really beneficial. I studied from them and achieved A 91%. Thank you BraindumpsPrep.
Maximilian
I wanna thank you for helping me through providing ITIL-4-Specialist-Create-Deliver-and-Support exam Training Material.
Irene 
I just passed ITIL-4-Specialist-Create-Deliver-and-Support exam this morning on 13/8/2018! These ITIL-4-Specialist-Create-Deliver-and-Support practice test questions had helped me a lot! I hope my message can help you as well.
Leopold
Use the ITIL-4-Specialist-Create-Deliver-and-Support dump and study carfully and you will pass like I did.
Myron
This is the best news for me recently. Thank you for the dump ITIL 4 Specialist: Create, Deliver and SupportExam
Lester
Thank you BraindumpsPrep for providing ITIL-4-Specialist-Create-Deliver-and-Support exam questions! Passed my ITIL-4-Specialist-Create-Deliver-and-Support exam this friday!
Arlen
Study material for the certified ITIL-4-Specialist-Create-Deliver-and-Support exam by BraindumpsPrep helped me pass my exam in the first attempt. Thank you BraindumpsPrep for this amazing thing.
Michael
Recently,I am busy with my work,and at the same time, I am preparing for the ITIL-4-Specialist-Create-Deliver-and-Support exam, with the help of ITIL-4-Specialist-Create-Deliver-and-Support exam dump, I feel good and be more confident. After passing the exam, I will come back to write the comments again.
Myron
Thanks to the dumps available at BraindumpsPrep, and I passed exam with 90%. Many real questions' answers are on this ITIL-4-Specialist-Create-Deliver-and-Support practice dump.
Burke
I want BraindumpsPrep to go a long way as they are providing mutual benefits. Like they are not only enhancing their business but also increasing chances of success for this dump
Isaac
Great work team BraindumpsPrep. I studied with the pdf study material for the ITIL-4-Specialist-Create-Deliver-and-Support exam. Scored 97% marks in the first attempt. Thank you so much BraindumpsPrep.
Evan
QUALITY AND VALUE
BraindumpsPrep Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
EASY TO PASS
If you prepare for the exams using our BraindumpsPrep testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
TESTED AND APPROVED
We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
TRY BEFORE BUY
BraindumpsPrep offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.
Our Clients
Our exam braindumps and prep exam torrent are with the high quality and can help you pass with guaranteed pass score. 365 days free update is the privilege for you after purchase of our exam training dumps. 100% pass is an easy thigh for you.
Tags
- MB-310J braindumps prepMay 28, 2022
- GH-600 braindumps prepMay 28, 2022
- CAPM-German braindumps prepMay 28, 2022
- CAPM-JPN braindumps prepMay 28, 2022
Contact Us
From Monday to Saturday
Support: Contact now
If you have any question please leave me your email address, we will reply and send email to you in 12 hours.
Copyright © 2026 BraindumpsPrep NETWORK CO.,LIMITED. All Rights Reserved. All trademarks used are properties of their respective owners. Privacy Policy