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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which product integrates tightly with WebSphere Portal allowing immersive, engaging and interactive web experiences with pre-built site templates?

A) IBM Symphony
B) IBM Tivoli Access Manager
C) IBM Sametime
D) IBM Lotus Web Content Manager

2. What is the name of the interactive prospecting tool that you can take your customers through to get a sense of what they need toimprove on to become a social business?

A) IBM Smarter Planet
B) Lotus Greenhouse
C) WebSphere Portal Zone
D) ICAT (IBM Collaboration Assessment Tool)

3. What is the IBM Customer ExperienceSuite?

A) WebSphere Portal's top lead-with offering to help organizations create customer-facing online experiences that are highly engaging, personalized and differentiated.
B) One of the new Industry Templates for WebSphere Portal.
C) IBM's premiere support website.
D) A training session at IBM Customer Briefing Centers that showcases WebSphere Portal's capabilities.

4. Regarding the 4 types of customer buying groups, which has the least influence over making the purchase decision?

A) A team of IT and Customer-facing groups
B) Primarily Customer-Facing Group
C) Primarily Executive Office
D) Primarily IT

5. The NOW offerings are ________________.

A) a volume discount offering for IBM's top resellers
B) for installation of IBM WebSphere Portal Extend only
C) a solution-selling tool with a combination of product, templates andservices
D) a fee-based offering to our Partners

Solutions: