EXIN ITIL : ITIL Foundation (V4)

  • Exam Code: ITIL
  • Exam Name: ITIL Foundation (V4)
  • Updated: Oct 17, 2026
  • Q & A: 505 Questions and Answers

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About EXIN ITIL Exam Questions

The ITIL exam charges its full fee on every attempt, pass or fail. Investing a fraction of that in the EXIN ITIL Foundation (V4) practice questions from BraindumpsPrep, 505 items strong, is the calm way to avoid paying it twice.

EXIN ITIL Exam Overview:

Certification Vendor:EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme)
Exam Name:ITIL 4 Foundation Certification Exam
Exam Number:ITIL4 Foundation
Available Languages:Japanese, French, German, Spanish, Chinese (Simplified), English, Portuguese
Real Exam Qty:40
Related Certifications:ITIL 4 Practice Manager
ITIL 4 Managing Professional
ITIL 4 Strategic Leader
Certificate Validity Period:No fixed expiration (ITIL 4 Foundation certification is generally valid indefinitely)
Exam Duration:60 minutes
Exam Price:Approx. 250–350 USD (varies by region and provider)
Exam Format:Closed book, Multiple-choice questions, Online proctored or onsite
Passing Score:65% (26 out of 40 questions)
Recommended Training:PeopleCert Official ITIL Training
AXELOS ITIL 4 Overview
Exam Registration:EXIN ITIL Foundation Certification Page
PeopleCert ITIL Certification Portal
Sample Questions:Free Download real ITIL actual tests
Exam Way:Online proctored exam or authorized test center (onsite)
Pre Condition:No formal prerequisites required; recommended familiarity with IT service management concepts
Official Syllabus URL:https://www.exin.com/certifications/exin-itil-foundation/

EXIN ITIL Exam Syllabus Topics:

SectionObjectives
Topic 1: ITIL Practices Overview- Technical management practices
- General management practices (e.g., incident, change, problem management)
- Service management practices
Topic 2: The Four Dimensions of Service Management- Partners and suppliers
- Organizations and people
- Information and technology
- Value streams and processes
Topic 3: Key Concepts of Service Management- Services and service relationships
- Value, outcomes, costs, and risks
Topic 4: ITIL Service Value System (SVS)- Governance
- Service value chain
- Guiding principles
- Continual improvement

What Candidates Ask About EXIN ITIL Foundation (V4)

EXIN ITIL Foundation (V4) is an official EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) exam, registered under exam code ITIL. Passing it grants the ITIL 4 Foundation certification, a credential at the Foundation level. It also relates to ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager, giving it value beyond a single title. Qualifications remain the quickest standardized proof of professional skill, and this one carries the vendor's own authority behind it.

The EXIN ITIL Foundation (V4) exam presents 40 questions across 60 minutes. Attention fades over long stretches, which is exactly why exam pacing deserves deliberate practice: short, focused timed sessions in the BraindumpsPrep test engine teach you to spend your sharpest minutes wisely, flag generously, and never let one question consume the time meant for five.

Official registration for EXIN ITIL Foundation (V4) costs Approx. 250–350 USD (varies by region and provider), with 65% (26 out of 40 questions) needed to pass. Retakes charge the same Approx. 250–350 USD (varies by region and provider) in full, so the financially sound move is confirming readiness before you book. Use the BraindumpsPrep practice tests across several spaced sessions; a passing score earned once might be luck, but a passing score earned repeatedly is readiness.

No formal prerequisites required; recommended familiarity with IT service management concepts

Policies change, so confirm the current requirements before you register through the official exam page.

EXIN ITIL Foundation (V4) registration is available through the official channels listed below.

When scheduling, keep in mind the exam is delivered Online proctored exam or authorized test center (onsite).

Yes, EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) recommends the following training for EXIN ITIL Foundation (V4) candidates.

Training supplies the knowledge; deliberate practice supplies the exam skill. The 505 practice questions in the BraindumpsPrep ITIL package handle the second half.

There is. BraindumpsPrep offers a free PDF demo of the EXIN ITIL Foundation (V4) questions so you can assess the material before paying. Once you buy, updates are free for 365 days, and after your product expires you can extend the update service at a 50% discount.

BraindumpsPrep backs your purchase with a 100% money-back guarantee under stated conditions. If you take the EXIN ITIL Foundation (V4) exam within 60 days of purchase and fail, you may claim a full refund, provided the exam corresponds to your product. Attempts taken within 3 days of purchase are ineligible, as are products downloaded but never used, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Rather exchange than refund? You can receive two other exam products of equal value free and keep the update service on your original purchase.

Delivery is instant: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact customer service. There is no limit on how many computers you may install the software on.

EXIN ITIL Foundation (V4) is structured into 4 official domains. The leading ones are ITIL Practices Overview, Key Concepts of Service Management, and ITIL Service Value System (SVS). The full outline is published above on this page; knowing exactly what the exam tests is the foundation every efficient study plan is built on.

EXIN ITIL Foundation (V4) Sample Questions:

Question #1

Which practice is the responsibility of everyone in the organization?

  • A. Change control
  • B. Continual improvement
  • C. Service level management
  • D. Problem management
Reveal Solution  Discussion  0

Correct Answer: B  πŸ—³οΈ

Question #2

What is the reason for using a balanced bundle of service metrics?

  • A. It reduces the number of metrics that need to be collected
  • B. It facilitates the automatic collection of metrics
  • C. It reports each service element separately
  • D. It provides an outcome-based view of services
Reveal Solution  Discussion  0

Correct Answer: D  πŸ—³οΈ

Question #3

Which activity is NOT recommended by the start where you are' guiding principle?

  • A. Involving people who are not familiar with a service when observing and assessing its activities
  • B. Applying risk management when considering to introduce new processes
  • C. Using source data to avoid any unintentional data distortion found in reports
  • D. Discarding existing processes before assessing their usefulness
Reveal Solution  Discussion  0

Correct Answer: D  πŸ—³οΈ

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Question #4

Which statement about 'continual improvement' is CORRECT?

  • A. A single team should carry out 'continual improvement' across the organization
  • B. 'Continual improvement' should have minimal interaction with other practices
  • C. Everyone in the organization is responsible for some aspects of 'continual improvement'
  • D. All improvement ideas should be logged in a single 'continual improvement register'
Reveal Solution  Discussion  0

Correct Answer: C  πŸ—³οΈ

Question #5

Which is provided by the 'engage' value chain activity?

  • A. Ensuring that stakeholder expectations for quality are met
  • B. Ensuring that service components are available when needed
  • C. Ensuring that stakeholder needs are understood by the organization
  • D. Ensuring that services are operated to meet agreed specifications
Reveal Solution  Discussion  0

Correct Answer: C  πŸ—³οΈ

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