Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) : MB-240日本語

  • Exam Code: MB-240J
  • Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)
  • Updated: Sep 04, 2026
  • Q & A: 230 Questions and Answers

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About Microsoft MB-240日本語 Exam Questions

Certification Prospects

As we mentioned, the Microsoft MB-240 exam is part of the requirements for the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The second exam that candidates should take to get this certification is PL-200. Once the aforementioned certificate is complete, another certification prospect would be to take exam MB-600 for the Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

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Field Service Mobility Management: 10-15%

  • Installing Mobile Apps: This requires skills in installing and signing into Field Service Mobile applications, working offline, and identifying supported platforms and pre-requisites, among others.
  • Configuring Mobile Apps: The individuals should have competence in configuring steps for the Field Service mobile applications, offline data & sync filters, Work Order, and booking forms.

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Structure of MB-240 Test

The Microsoft MB-240 exam is part of the requirements for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The other exam mandatory for getting this certification is coded PL-200, which is also known as Microsoft Power Platform Functional Consultant. When it comes to the structure of MB-240, it will contain around 40-60 tasks that will have to be finalized within 180 minutes. Also, it is a proctored exam that requires exam-takers to open an account on the Pearson VUE site and follow the steps indicated there to complete the registration process. The enrollment steps also include the payment of a fee which is $165. Finally, such a test is available in the English language only.

MB-240: Microsoft Dynamics 365 for Field Service Certification Path

MB-240: Microsoft Dynamics 365 for Field Service Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with general Microsoft Dynamics 365 concepts and the technologies. More than 85% of IT support roles require a good foundation of Microsoft Dynamics 365 concepts. Aspirants should have some hands-on experience with enterprise mobility, cloud services, device security.

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Microsoft MB-240日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Implement Microsoft Power Platform5–10%- Configure and use connected field service and IoT features
- Integrate with Power Apps, Power Automate, and Power BI
- Extend functionality with customizations and solutions
Topic 2: Schedule and dispatch work orders15–20%- Configure scheduling parameters, booking statuses, and requirements
- Configure and use resource scheduling optimization (RSO)
- Use schedule board, schedule assistant, and resource optimization
- Manage bookings, resource availability, and conflicts
Topic 3: Manage work orders and customer assets25–30%- Process work order lifecycle: creation, assignment, completion, and closure
- Manage work order products, services, and skills requirements
- Create and manage work orders, work order types, and statuses
- Manage customer assets, asset hierarchies, and service history
Topic 4: Manage the Field Service mobile app5–10%- Customize mobile forms, views, and offline capabilities
- Install, configure, and deploy mobile app
- Manage mobile user access, security, and synchronization
Topic 5: Manage inventory and purchasing5–10%- Manage purchasing, purchase orders, and vendor returns
- Configure inventory settings, warehouses, and product catalog
- Process inventory transactions: receive, transfer, adjust, and consume
Topic 6: Configure field service applications20–25%- Configure core settings and administration areas
- Configure service agreements, booking rules, and settings
- Configure incident types, service tasks, and products
- Configure resources, resource types, and resource roles

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