Microsoft MS-700: Detailed Overview of Exam Topics

The exam content revolves around three main knowledge areas. These are the following:

Planning and Customizing Microsoft Teams Environment

• Monitoring and analyzing service utilization: within this sector, you need to be capable of interpreting Microsoft Teams utilization reports; interpreting Microsoft 365 utilization reports; optimizing call quality with the help of Call Analytics; assessing organization-wide call quality with Call Quality Dashboard; applying Power BI to define call quality issues.
• Deploying and handling Microsoft Teams endpoints: the skills evaluated in this sector are deploying Microsoft Teams clients to devices, such as Windows, MacOS, VDI (Virtual Desktop), mobile devices; handling configuration profiles; handling device firmware and settings; customizing Microsoft Teams Rooms.
• Executing governance and lifecycle management for Microsoft Teams: the candidates need to demonstrate that they have expertise in developing Teams templates; setting up policies for Office 365 Groups; customizing Office 365 Groups for Microsoft Teams categorization, naming policy, expiration policy; archiving, restoring, and removing a team.
• Updating from Skype for Business to Microsoft Teams: this includes opting for an appropriate update path and coexistence mode to meet specific needs; planning and fixing Meeting migration; customizing Microsoft Teams update notification and Meeting app choices; customizing coexistence mode for the enterprise and the per-user.
• Planning and customizing network settings for Microsoft Teams: this requires such skills as planning for efficient network deployment with the help of Network Planner; calculating network bandwidth capacity for Microsoft Teams voice, meetings, video, Live Events; evaluating network readiness with the help of Network Testing Companion; customizing network ports and protocols utilized by Microsoft Teams client application; customizing media optimizations with QoS.
• Customizing and handling guest access: this subtopic measures applicants’ competency in customizing the guest users for Microsoft Teams; customizing guest permissions for a team; customizing messaging, calling, meeting options for guests; removing guests; handling Azure AD access review for guests; customizing guest access from Azure AD portal.
• Handling security and compliance: this encompasses allocating the Microsoft Teams Admin role; developing and handling the compliance features such as sensitivity policies and retention; developing security and compliance alerts for Microsoft Teams; developing a communication barrier policy; interpreting security reports for Microsoft Teams.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

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Exam MS-700: Managing Microsoft Teams

Candidates for this exam are Microsoft Teams administrators who manage Microsoft Teams to facilitate efficient and effective collaboration and communication in a Microsoft 365 environment.

Candidates for this exam must be able to plan, deploy, configure, and secure Teams chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified devices. Candidates should have experience integrating Microsoft Teams with other workloads, including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with other Microsoft apps, third-party apps, and custom apps.

A Microsoft Teams Administrator also collaborates other functions, such as networking, telephony, licensing, security, compliance, user adoption, app development, and support.

Part of the requirements for: Microsoft 365 Certified: Teams Administrator Associate

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Microsoft MS-700 Exam Syllabus Topics: