BCS ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012) : TM12

  • Exam Code: TM12
  • Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)
  • Updated: Aug 24, 2026
  • Q & A: 65 Questions and Answers

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About BCS TM12 Exam Questions

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Certification Path

In order to take the Certified Tester Advanced Level - Test Manager exam you will need the ISTQB Certified Tester Foundation Level certificate. You should have at least 18 months of practical experience in the field of software testing.

The benefit in Obtaining the BCS-TM12 Exam Certification

With the ISTQB Certified Tester Advanced Level - Test Manager certification:

  • You will have an independent, internationally recognised certification as proof of expertise in the field of software testing with a specialisation as a test manager.
  • You will learn how to manage, implement and evaluate test procedures.

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For more info visit:

ISTQB BCS-TM12 Exam Reference

Reference: http://certifications.bcs.org/category/18219

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Understanding functional and technical aspects of Test Management

The following will be discussed in BCS-TM12 exam dumps:

A Test Manager is not only communicating with people external to the department but an important part of a Test Manager's job is to communicate effectively within then testing group to pass on news, instructions, changes in priorities and other standard information that is imparted in the normal process of testing. A Test Manager may also communicate to specific individuals both up (upward communication) and down (downward communication) the management chain in the organization.

  • Define documentation norms and templates for test work products that will fit organization, lifecycle
  • Understand and give examples of factors which may influence test estimates
  • Explain the different ways that risk-based testing responds to risks
  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders
  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products
  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques
  • Explain, giving examples, different techniques for product risk analysis
  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing
  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions
  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives
  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies
  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents
  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process
  • Give examples of different options for test selection, test prioritization and effort allocation
  • For a given project, analyze project risks and select appropriate risk management options (i.e., mitigation, contingency, transference, and/or acceptance)
  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities
  • Give examples for each of the four categories determining the cost of quality
  • Describe, giving examples, how test strategies affect test activities

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BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Improving the Testing Process12%- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
- Implementing Improvements
  • 1. Action planning and measurement
  • 2. Assessment and gap analysis
  • 3. Sustaining improvements
Standards and Legal Issues6%- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
- Legal and Ethical Aspects
  • 1. Contract and liability
  • 2. Confidentiality and privacy
  • 3. Intellectual property
Testing Process12%- Test Analysis, Design and Implementation
  • 1. Test environment and data preparation
  • 2. Test condition and case design
  • 3. Test basis analysis
- Test Planning, Monitoring and Control
  • 1. Test estimation approaches
  • 2. Test progress monitoring and control
  • 3. Test planning principles
- Test Process Fundamentals
  • 1. Test process tailoring
  • 2. Test process alignment with lifecycle models
  • 3. Test policy and strategy
- Test Execution and Evaluation
  • 1. Test execution management
  • 2. Test closure activities
  • 3. Exit criteria evaluation
Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Risk of introducing tools
  • 2. Deployment strategy and ROI
  • 3. Tool classification and evaluation
- Test Automation Management
  • 1. Automation scope and objectives
  • 2. Maintainability and sustainability
People Skills and Team Composition12%- Skills and Competencies
  • 1. Technical and soft skills
  • 2. Motivation and leadership
- Communication and Negotiation
  • 1. Conflict resolution
  • 2. Influencing and persuasion
  • 3. Stakeholder communication
Defect Management6%- Defect Reporting and Analysis
  • 1. Defect metrics and trends
  • 2. Impact on quality and process
- Defect Lifecycle
  • 1. Defect classification and attributes
  • 2. Defect workflow and states
  • 3. Root cause analysis
Reviews6%- Review Management
  • 1. Roles and responsibilities
  • 2. Metrics for reviews
  • 3. Defect detection effectiveness
- Review Types and Processes
  • 1. Inspection and walkthrough
  • 2. Informal and formal reviews
  • 3. Review planning and follow-up
Test Management30%- Test Planning and Estimation
  • 1. Resource and schedule planning
  • 2. Estimation techniques: expert judgment, metrics-based
  • 3. Work breakdown structure
- Test Organization and Team Management
  • 1. Competency development
  • 2. Test team structure and roles
  • 3. Communication and stakeholder management
- Risk-based Testing
  • 1. Risk mitigation and contingency
  • 2. Risk-based prioritization
  • 3. Risk identification and analysis
- Test Monitoring and Control
  • 1. Progress tracking and corrective actions
  • 2. Test metrics and reporting
  • 3. Configuration management

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