IBM SurePOS 500 Models 5x5 Technical Mastery : P6040-014

  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Aug 17, 2026
  • Q & A: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
System Overview and Architecture20%- Features and design concepts
  • 1. Environmental specifications
    • 2. Tool-less serviceability
      - Hardware specifications
      • 1. Processor and memory
        • 2. Cooling and power design
          • 3. I/O ports and expansion
            Diagnostics and Troubleshooting35%- Startup and POST analysis
            • 1. Diagnostic utilities
              • 2. LED and beep codes
                - Component-level troubleshooting
                • 1. Display and peripherals
                  • 2. Network and communication
                    • 3. Power and storage
                      Maintenance and Support Resources20%- IBM support tools
                      • 1. Documentation and technical notes
                        • 2. Knowledgebase access
                          - Service procedures
                          • 1. Preventive maintenance
                            • 2. Field replaceable units
                              Installation and Configuration25%- Hardware installation
                              • 1. Component replacement
                                • 2. ESD safety procedures
                                  - Software setup
                                  • 1. Operating system support
                                    • 2. Remote management tools

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. Which three Microsoft Windows operating systems are supported on the IBM SurePOS 5x5? (Choose three.)

                                      A) Windows 2000
                                      B) Windows Vista Business
                                      C) Windows XP Professional Edition
                                      D) Windows NT
                                      E) Windows Embedded CE
                                      F) Windows Embedded for Point of Service


                                      2. What is one of the differences between IBM SurePOS Model 545 and Model 565?

                                      A) Model 565 can be ordered with a 4GB embedded flash drive.
                                      B) Model 545 can beordered with an internal floppy drive.
                                      C) Model 545 does not have audio capability.
                                      D) Model 565 has dedicated video memory.


                                      3. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

                                      A) IBM RSS Online Library of Problem Resolutions
                                      B) IBM POS Knowledgebase
                                      C) 1-800-IBM HELP and follow the product menu selections
                                      D) IBM RSS Online Archives


                                      4. What is the easiest way to install the latest BIOS version?

                                      A) load it from a USB attached floppy drive containing a diskette with the latest BIOS on it
                                      B) run the Setup Utility and select Update BIOS
                                      C) boot from the IBM Diagnostics for POS Systems and Peripherals and run the BIOS update utility
                                      D) attach the IBM SurePOS 5x5 to the Internet and download the BIOS version from the
                                      IBM Retail Store Solutions Web site


                                      5. How long is the warranty period forthe IBM SurePOS 5x5?

                                      A) twenty-four months
                                      B) thirty-six months
                                      C) six months
                                      D) twelve months


                                      Solutions:

                                      Question # 1
                                      Answer: A,C,F
                                      Question # 2
                                      Answer: C
                                      Question # 3
                                      Answer: B
                                      Question # 4
                                      Answer: A
                                      Question # 5
                                      Answer: D

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