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| Section | Weight | Objectives |
|---|---|---|
| System Overview and Architecture | 20% | - Features and design concepts
|
| Diagnostics and Troubleshooting | 35% | - Startup and POST analysis
|
| Maintenance and Support Resources | 20% | - IBM support tools
|
| Installation and Configuration | 25% | - Hardware installation
|
1. Which three Microsoft Windows operating systems are supported on the IBM SurePOS 5x5? (Choose three.)
A) Windows 2000
B) Windows Vista Business
C) Windows XP Professional Edition
D) Windows NT
E) Windows Embedded CE
F) Windows Embedded for Point of Service
2. What is one of the differences between IBM SurePOS Model 545 and Model 565?
A) Model 565 can be ordered with a 4GB embedded flash drive.
B) Model 545 can beordered with an internal floppy drive.
C) Model 545 does not have audio capability.
D) Model 565 has dedicated video memory.
3. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?
A) IBM RSS Online Library of Problem Resolutions
B) IBM POS Knowledgebase
C) 1-800-IBM HELP and follow the product menu selections
D) IBM RSS Online Archives
4. What is the easiest way to install the latest BIOS version?
A) load it from a USB attached floppy drive containing a diskette with the latest BIOS on it
B) run the Setup Utility and select Update BIOS
C) boot from the IBM Diagnostics for POS Systems and Peripherals and run the BIOS update utility
D) attach the IBM SurePOS 5x5 to the Internet and download the BIOS version from the
IBM Retail Store Solutions Web site
5. How long is the warranty period forthe IBM SurePOS 5x5?
A) twenty-four months
B) thirty-six months
C) six months
D) twelve months
Solutions:
| Question # 1 Answer: A,C,F | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
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