IIC Essential Skills for the Insurance Broker and Agent : C130

  • Exam Code: C130
  • Exam Name: Essential Skills for the Insurance Broker and Agent
  • Updated: Aug 06, 2026
  • Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Automobile Insurance10%- Mandatory and optional coverages
- Rating and policy issues
- Provincial variations
Topic 2: Property Insurance Wordings12%- Common policy forms
- Coverages and exclusions
- Valuation methods
Topic 3: From Quote to Policy10%- Policy structure and components
- Quotation and binding authority
- Policy issuance and delivery
Topic 4: Sales and Client Needs10%- Insurance solutions
- Risk identification
- Client consultation
Topic 5: The Application Process10%- Underwriting considerations
- Duty of disclosure
- Completing applications
Topic 6: Liability Insurance12%- Commercial general liability
- Legal liability concepts
- Personal liability coverages
Topic 7: Property Insurance Exposures10%- Small commercial property risks
- Exposures and perils
- Personal property risks
Topic 8: Claims Handling8%- Broker's role in claims
- Settlement and subrogation
- Claim reporting process
Topic 9: Insurance and the Intermediary10%- Legal duties and ethics
- Licensing and regulation
- Roles of brokers and agents
Topic 10: Communication and Service Skills8%- Client communication
- Policy changes and endorsements
- Record keeping

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Which article is not insured for off-premises coverage unless it is scheduled?

A) Musical instrument
B) Firearm
C) Silverware
D) Business computer


2. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Cold calling
B) Cross-selling
C) Upselling
D) Marketing


3. Which action on the part of the insured would most likely result in a surcharge to the insurance policy?

A) Installation of a high-end home security system
B) Disclosure that his home has two mortgages
C) Trade-in of an existing vehicle for an eco-friendly vehicle
D) Purchase of a new sports car for his teenage son to drive


4. Briefly describe an exclusive agency company as a distribution channel that delivers insurance products to consumers.


5. Which item would be insured under a personal articles floater?

A) Stamp collection
B) Leather sofa
C) Coffee machine
D) Antique table


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: Only visible for members
Question # 5
Answer: A

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