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Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3
- Exam Code: 3000.3
- Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
- Updated: Sep 11, 2026
- Q & A: 59 Questions and Answers
About Avaya 3000.3 Exam Questions
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network & Telephony Integration | 20% | - Security and access control - LAN/WAN connectivity and QoS - SIP trunking and PSTN connectivity |
| Topic 2: Maintenance, Troubleshooting & Support | 20% | - System monitoring and routine maintenance - Fault isolation and issue resolution - Backup, restore, and software updates |
| Topic 3: Implementation & Configuration | 35% | - Licensing, feature activation, and system setup - Voicemail, messaging, and unified communications - Avaya IP Office system deployment - User configuration, dial plan, and routing |
| Topic 4: Infrastructure & Requirements Gathering | 25% | - Application integration and capacity planning - Customer business and productivity requirements - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and readiness |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
- A. Set SMDR.
- B. Set CDR.
- C. Set IP address of call accounting software.
- D. Install Delta Server.
Answer: A,C
Question #2
The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?
- A. An Uninterruptable Power Supply
- B. A Standard 19" Rack
- C. An IP400 Rack Mounting Kit
- D. Yellow 2 meter interconnect cables
Answer: B
Question #3
When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
- A. Limited to the number of systems in an SCN
- B. Not a supported feature
- C. One backup per system
- D. There is no limit.
Answer: C
Question #4
Which method will avoid corruption of the data on the SD card when removing the SD card?
- A. Pull out the card; special shutdown is not required.
- B. Use the Manager application to shutdown the card before removing the SD card.
- C. Use system Monitor to shutdown the card before removing the SD card.
- D. Dial the shutdown short code to shutdown the card before removing the SD card.
Answer: B
Question #5
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
- A. system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
- B. system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
- C. system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
- D. system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
Answer: D
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