Jun-2026 Pass CompTIA 220-1102 Exam in First Attempt Easily
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CompTIA 220-1102 exam consists of 90 multiple-choice and performance-based questions that test candidates' knowledge and skills in various areas of IT support. 220-1102 exam is designed to validate the candidate's ability to install, configure, and troubleshoot operating systems, software, and hardware, as well as implement basic security measures. Candidates are also expected to demonstrate their understanding of operational procedures, including customer service and communication skills.
NEW QUESTION # 193
A user connected a laptop to a wireless network and was tricked into providing login credentials for a website.
Which of the following threats was used to carry out the attack?
- A. Evil twin
- B. Zero day
- C. DDoS
- D. Vishing
Answer: D
Explanation:
Vishing, also known as voice phishing, is a type of social engineering attack where the attacker tricks the victim into divulging sensitive information over the phone. In this case, the attacker tricked the user into providing login credentials for a website.
NEW QUESTION # 194
Which of the following operating systems would most likely be used to run the inventory management system at a factory?
- A. Android
- B. Windows
- C. iOS
- D. Chrome OS
Answer: B
Explanation:
Windows is widely used in industrial and business environments due to its major market presence, extensive support from the industry, and a broad selection of operating system options. It supports a wide variety of software, making it suitable for running complex systems like an inventory management system in a factory. Other options such as Chrome OS, Android, and iOS are either more consumer-oriented or designed for specific types of devices, making them less likely choices for an industrial application like inventory management.
Reference: Professor Messer's CompTIA 220-1102 A+ Course Notes.
NEW QUESTION # 195
A technician is creating a tunnel that hides IP addresses and secures all network traffic. Which of the following protocols is capable of enduring enhanced security?
- A. VPN
- B. SSH
- C. IPS
- D. DNS
Answer: A
Explanation:
A VPN (virtual private network) is a protocol that creates a secure tunnel between two devices over the internet, hiding their IP addresses and encrypting their traffic. DNS (domain name system) is a protocol that translates domain names to IP addresses. IPS (intrusion prevention system) is a device that monitors and blocks malicious network traffic. SSH (secure shell) is a protocol that allows remote access and command execution on another device. Verified References: https://www.comptia.org/blog/what-is-a-vpn
https://www.comptia.org/certifications/a
NEW QUESTION # 196
A user lost a company tablet that was used for customer intake at a doctor's office. Which of the following actions would BEST protect against unauthorized access of the data?
- A. Changing the user's password
- B. Enabling remote drive encryption
- C. Performing a remote wipe on the device
- D. Changing the office's Wi-Fi SSID and password
Answer: C
Explanation:
Explanation
The best action to protect against unauthorized access of the data on the lost company tablet is to perform a remote wipe on the device. A remote wipe is a feature that allows an administrator or a user to erase all the data and settings on a device remotely, usually through a web portal or an email command. A remote wipe can help prevent the data from being accessed or compromised by anyone who finds or steals the device. Changing the office's Wi-Fi SSID and password may prevent the device from connecting to the office network but may not prevent the data from being accessed locally or through other networks. Changing the user's password may prevent the device from logging in to the user's account but may not prevent the data from being accessed by other means or accounts. Enabling remote drive encryption may protect the data from being read by unauthorized parties but may not be possible if the device is already lost or turned off. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 3.1
NEW QUESTION # 197
A user receives the following error while attempting to boot a computer.
BOOTMGR is missing
press Ctrl+Alt+Del to restart
Which of the following should a desktop engineer attempt FIRST to address this issue?
- A. Partition the hard disk.
- B. Repair Windows.
- C. Reimage the workstation.
- D. Roll back the updates.
Answer: B
Explanation:
Explanation
The error "BOOTMGR is missing" indicates that the boot sector is damaged or missing1. The boot sector is a part of the hard disk that contains the code and information needed to start Windows1. To fix this error, one of the possible methods is to run Startup Repair from Windows Recovery Environment (WinRE)1. Startup Repair is a tool that can automatically diagnose and repair problems with the boot process2.
References: 1: "Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start Windows (https://support.microsoft.com/en-us/topic/-bootmgr-is-missing-press-ctrl-alt-del-to-restart-error-when-you-start-
2: Startup Repair: frequently asked questions
(https://support.microsoft.com/en-us/windows/startup-repair-frequently-asked-questions-f5f412a0-19c4-8e0a-9f6
NEW QUESTION # 198
Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?
- A. Chrome OS
- B. macOS
- C. Windows
- D. FreeBSD
Answer: A
NEW QUESTION # 199
An IT services company that supports a large government contract replaced the Ethernet cards on several hundred desktop machines to comply With regulatory requirements. Which of the following disposal methods for the non-compliant cards is the MOST environmentally friendly?
- A. Physical destruction
- B. Resale
- C. incineration
- D. Dumpster for recycling plastics
Answer: D
Explanation:
When disposing of non-compliant Ethernet cards, the most environmentally friendly option is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials.
Additionally, recycling plastics helps to reduce the amount of toxic chemicals that can be released into the environment.
According to CompTIA A+ Core 2 documents, "The most environmentally friendly disposal method for non-compliant Ethernet cards is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials."
https://sustainability.yale.edu/blog/how-sustainably-dispose-your-technological-waste
NEW QUESTION # 200
A technician is troubleshooting a PC because the user has reported strange pop-up windows and computer performance issues. Which of the following actions should the technician take next?
- A. Reconfigure the firewall.
- B. Scan the system for hidden files.
- C. Disable unused ports.
- D. Install antivirus software.
- E. Isolate the machine from the network.
Answer: E
Explanation:
Isolating the machine from the network is a good practice when troubleshooting a PC that is suspected of being infected with malware. This can prevent the malware from spreading to other devices on the network or communicating with external servers that may control or exploit the malware. Isolating the machine can be done by disconnecting the network cable, disabling the wireless adapter, or blocking the network traffic with a firewall.
NEW QUESTION # 201
A salesperson's computer is unable to print any orders on a local printer that is connected to the computer Which of the following tools should the salesperson use to restart the print spooler?
- A. Startup
- B. Control Panel
- C. Processes
- D. Services
Answer: D
Explanation:
The correct answer is D. Services. The print spooler is a service that manages the print queue and sends print jobs to the printer. To restart the print spooler, the salesperson can use the Services app, which allows them to stop and start the service. Alternatively, they can also use the Task Manager or the Command Prompt to restart the print spooler.
Reference and
The Services app is a tool that displays all the services that are running on the computer. It can be accessed by typing services.msc in the Run window or by searching for Services in the Start menu. The Services app allows users to start, stop, restart, or configure any service, including the print spooler123.
The Task Manager is a tool that shows information about the processes, applications, and services that are running on the computer. It can be accessed by pressing Ctrl + Shift + Esc or by right-clicking on the taskbar and selecting Task Manager. The Task Manager allows users to start, stop, or restart any service by going to the Services tab and right-clicking on the service name12.
The Command Prompt is a tool that allows users to execute commands and perform tasks using text input. It can be accessed by typing cmd in the Run window or by searching for Command Prompt in the Start menu. The Command Prompt allows users to start, stop, or restart any service by using the net command with the service name. For example, to restart the print spooler, users can type net stop spooler and then net start spooler1.
The Control Panel is a tool that provides access to various settings and options for the computer. It can be accessed by typing control panel in the Run window or by searching for Control Panel in the Start menu. The Control Panel does not allow users to restart the print spooler directly, but it can be used to access other tools such as Devices and Printers, Troubleshooting, or Administrative Tools2.
The Processes tab is a part of the Task Manager that shows information about the processes that are running on the computer. It can be accessed by opening the Task Manager and selecting the Processes tab. The Processes tab does not allow users to restart the print spooler directly, but it can be used to end any process that is related to printing or causing problems with the print spooler2.
The Startup tab is a part of the Task Manager that shows information about the programs that run automatically when the computer starts. It can be accessed by opening the Task Manager and selecting the Startup tab. The Startup tab does not allow users to restart the print spooler directly, but it can be used to disable or enable any program that affects printing or interferes with the print spooler2.
NEW QUESTION # 202
Which of the following Is a package management utility for PCs that are running the Linux operating system?
- A. chmod
- B. grep
- C. man
- D. yum
Answer: D
Explanation:
yum (Yellowdog Updater Modified) is a package management utility for PCs that are running the Linux operating system. It can be used to install, update and remove software packages from repositories. chmod (change mode) is a command that changes the permissions of files and directories in Linux. man (manual) is a command that displays the documentation of other commands in Linux. grep (global regular expression print) is a command that searches for patterns in text files in Linux. Verified References: https://www.comptia.org
/blog/linux-package-management https://www.comptia.org/certifications/a
NEW QUESTION # 203
multichoice
A user reports that after a recent software deployment to upgrade applications, the user can no longer use the Testing program.
However, other employees can successfully use the Testing program.
INSTRUCTIONS
Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
Index number of the Event Viewer issue
First command to resolve the issue
Second command to resolve the issue
BSOD
Commands:
Event Viewer:
System Error:
- A. System Error
- B. BSOD
- C. Pending
- D. Commands
- E. Event Viewer
Answer: C
NEW QUESTION # 204
Which of the following commands can a technician use to get the MAC address of a Linux distribution?
net use
- A. ifconfig
- B. netstat
- C. ping
Answer: B
Explanation:
The ifconfig command is a tool for configuring network interfaces that any Linux system administrator should know. It is used to bring interfaces up or down, assign and remove addresses and routes, manage ARP cache, and much more1. One of the information that ifconfig can display is the MAC address of each network interface, which is a unique identifier of the physical layer of the network device. The MAC address is usually shown as a hexadecimal string separated by colons, such as 00:0c:29:3f:5c:1f. To get the MAC address of a Linux distribution, a technician can use the ifconfig command without any arguments, which will show the details of all the active network interfaces, or specify the name of a particular interface, such as eth0 or wlan0, to show only the details of that interface.
Reference1: Linux Commands - CompTIA A+ 220-1102 - 1.11 - Professor Messer IT Certification Training Courses1
NEW QUESTION # 205
A Windows computer is experiencing slow performance when the user tries to open programs and files. The user recently installed a new software program from an external website.
Various websites are being redirected to an unauthorized site, and Task Manager shows the CPU usage is consistently at 100%. Which of the following should the technician do first?
- A. Restore from a previous backup.
- B. Uninstall the new program.
- C. Clear the web browser cache.
- D. Check the HOSTS file.
Answer: B
Explanation:
The symptoms that the user's Windows computer is experiencing suggest that the new software program that the user installed from an external website may be malicious or incompatible with the system. The program may be consuming a lot of CPU resources, slowing down the performance of other programs and files. The program may also be altering the browser settings or the HOSTS file, causing the web redirection to an unauthorized site. The first step that the technician should do is to uninstall the new program from the Control Panel or the Settings app, and then restart the computer. This may resolve the issue and restore the normal functionality of the computer. If the problem persists, the technician may need to perform additional steps, such as scanning for malware, checking the HOSTS file, clearing the web browser cache, or restoring from a previous backup
NEW QUESTION # 206
A technician has been tasked with using the fastest and most secure method of logging in to laptops. Which of the following log-in options meets these requirements?
- A. PIN
- B. Fingerprint
- C. Username and password
- D. SSO
Answer: A
NEW QUESTION # 207
A technician is dispatched to a user's office to connect a PC to an office printer. The technician notices several documents on the user's desk that display other technicians' PII. Which of the following should the technician do to maintain proper professionalism?
- A. Disclose the experience with other coworkers.
- B. Educate the user about safeguarding documents.
- C. Make a copy of the document to share with the legal team.
- D. Report the incident to a supervisor.
Answer: D
NEW QUESTION # 208
A user receives a message on a PC stating it has been infected by malware. A technician runs a full scan on the user's machine and detects no malware. Later that day, the same message reappears. Which of the following steps should the technician take to restore the system to regular functionality?
- A. Run System File Checker.
- B. Reimage the computer.
- C. Enable Windows Firewall.
- D. Check for Windows updates.
Answer: B
Explanation:
In change management, the scope of a project lists all the changes that are taking place. The scope ensures that all team members understand the boundaries and extent of the project, helping to prevent unexpected changes. Here's a detailed explanation:
* Scope: Defines the project's boundaries and deliverables, including all the planned changes. It ensures that everyone involved understands what is included and excluded in the project, minimizing unexpected changes.
* Risk analysis: Identifies potential risks and their impact but does not list the changes.
* Rollback plan: Provides a strategy for reverting changes if something goes wrong but does not list changes.
* Review: Involves evaluating changes but does not compile the list of changes.
Reference:
CompTIA A+ 220-1102 Exam Objectives, Section 4.2: Explain basic change-management best practices.
Change management documentation.
NEW QUESTION # 209
A company recently outsourced its night-shift cleaning service. A technician is concerned about having unsupervised contractors in the building. Which of the following security measures can be used to prevent the computers from being accessed? (Select two).
- A. Restricting log-in times
- B. Restricting user permissions
- C. Implementing data-at-rest encryption
- D. Enabling a screen lock
- E. Disabling local administrator accounts
- F. Disabling AutoRun
Answer: A,D
Explanation:
The correct answers are D. Restricting log-in times and E. Enabling a screen lock. These are the security measures that can be used to prevent the computers from being accessed by unsupervised contractors in the building.
Restricting log-in times means setting a policy that allows users to log in only during certain hours, such as the regular working hours of the company. This will prevent unauthorized access by contractors who work at night1.
Enabling a screen lock means setting a policy that requires users to enter a password or a PIN to unlock their screens after a period of inactivity. This will prevent unauthorized access by contractors who might try to use the computers when the users are away2.
1: CompTIA A+ Certification Exam: Core 2 Objectives, page 19, section 2.3. 2: CompTIA A+ Certification Exam: Core 2 Objectives, page 20, section 2.4.
NEW QUESTION # 210
A technician is helping a customer connect to a shared drive. The technician notices some unused drives that have already been mapped and wants to disconnect those drives first. Which of the following commands should the technician use?
- A. diskpart
- B. netstat
- C. rmdir
- D. format
- E. net use
Answer: E
Explanation:
Detailed
The net use (Option D) command is used to manage network drives in Windows. It can be used to display and disconnect mapped network drives, making it the correct choice for removing unused network drives.
format (Option A) is used to format disks, not for managing network drives.
netstat (Option B) displays network connections but doesn't manage network drives.
diskpart (Option C) is used for disk partitioning, not network drive management.
rmdir (Option E) is used to remove directories, not network drives.
CompTIA A+ Core 2 Reference:
1.2 - Use the appropriate Microsoft command-line tool, including net use for managing network drives .
NEW QUESTION # 211
An administrator is designing and implementing a server backup system that minimizes the capacity of storage used. Which of the following is the BEST backup approach to use in conjunction with synthetic full backups?
- A. Open file
- B. Archive
- C. Incremental
- D. Differential
Answer: C
Explanation:
Incremental backups are backups that only include the changes made since the last backup, whether it was a full or an incremental backup. Incremental backups minimize the capacity of storage used and are often used in conjunction with synthetic full backups, which are backups that combine a full backup and subsequent incremental backups into a single backup set.
NEW QUESTION # 212
Which of the following types of malicious software is most likely to demand payments in cryptocurrency?
- A. Keylogger
- B. Rootkit
- C. Ransomware
- D. Cryptomining
Answer: C
Explanation:
Comprehensive and Detailed In-Depth
Ransomware is a type of malware that encrypts files and demands payment (usually in cryptocurrency) to decrypt them.
B . Keylogger - Tracks keystrokes but does not demand payment.
C . Cryptomining - Uses system resources to mine cryptocurrency without the user's consent.
D . Rootkit - Hides malicious software but does not demand payment.
Reference:
CompTIA A+ 220-1102, Objective 2.5 - Common Security Threats
NEW QUESTION # 213
A technician needs administrator access on a Windows workstation to facilitate system changes without elevating permissions. Which of the following would best accomplish this task?
- A. Device Manager
- B. Group Policy Editor
- C. System Configuration
- D. Local Users and Groups
Answer: D
Explanation:
Explanation
Local Users and Groups is the best option to accomplish this task. Local Users and Groups is a tool that allows managing the local user accounts and groups on a Windows workstation. The technician can use this tool to create a new user account with administrator privileges or add an existing user account to the Administrators group. This way, the technician can log in with the administrator account and make system changes without elevating permissions. Group Policy Editor, Device Manager, and System Configuration are not correct answers for this question. Group Policy Editor is a tool that allows configuring policies and settings for users and computers in a domain environment. Device Manager is a tool that allows managing the hardware devices and drivers on a Windows workstation. System Configuration is a tool that allows modifying the startup options and services on a Windows workstation. None of these tools can directly grant administrator access to a user account. References:
Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 13 CompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam ..., page 103
NEW QUESTION # 214
A corporation purchased new computers for a school. The computers are the same make and model and need to have the standard image loaded. Which of the following orchestration tools should a desktop administrator use tor wide-scale deployment?
- A. DVD Installation media
- B. PXE boot
- C. Recovery partition
- D. USB drive
Answer: B
Explanation:
Explanation
PXE (Preboot eXecution Environment) boot is an orchestration tool that allows a desktop administrator to deploy a standard image to multiple computers over a network. It requires a PXE server that hosts the image and a PXE client that boots from the network interface card (NIC). USB drive and DVD installation media are not orchestration tools, but manual methods of installing an image on each computer individually. Recovery partition is not an orchestration tool, but a hidden partition on the hard drive that contains an image of the factory settings. Verified References: https://www.comptia.org/blog/what-is-pxe-boot
https://www.comptia.org/certifications/a
NEW QUESTION # 215
SIMULATION
You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.
INSTRUCTIONS
Select the most appropriate statement for each response. Click the send button after each response to continue the chat. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Answer:
Explanation:
See the solution below in Explanation
Explanation:
NEW QUESTION # 216
A technician needs to manually set an IP address on a computer that is running macOS. Which of the following commands should the technician use?
- A. arpa
- B. ipconfig
- C. ping
- D. ifconfig
Answer: D
Explanation:
Explanation
ifconfig is a command-line utility that allows you to configure network interfaces on macOS and other Unix-like systems1. To set an IP address using ifconfig, you need to know the name of the network interface you want to configure (such as en0 or en1), and the IP address you want to assign (such as
192.168.0.150). You also need to use sudo to run the command with administrative privileges2. The syntax of the command is:
sudo ifconfig interface address
For example, to set the IP address of en1 to 192.168.0.150, you would type:
sudo ifconfig en1 192.168.0.150
You may also need to specify other parameters such as subnet mask, gateway, or DNS servers, depending on your network configuration3. The other commands are not directly related to setting an IP address on macOS. ipconfig is a similar command for Windows systems , arpa is a domain name used for reverse DNS lookup, and ping is a command for testing network connectivity.
NEW QUESTION # 217
......
The topics covered in the CompTIA A+ Certification Exam: Core 2 include installing and configuring operating systems, mobile devices, security, networking, and troubleshooting. Candidates will be tested on their ability to identify and resolve hardware and software issues, understand security protocols, and configure network settings. 220-1102 exam also covers the latest technologies, such as cloud computing and virtualization, to ensure candidates are up-to-date with industry trends.
CompTIA 220-1102 exam, also known as the CompTIA A+ Certification Exam: Core 2, is an essential certification exam for individuals seeking to become IT professionals. 220-1102 exam is designed to test the knowledge and skills required to install, configure, and maintain hardware and software in various IT environments. Passing 220-1102 exam is a requirement for obtaining the CompTIA A+ certification.
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