Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

Exam Code: NP-Con-101
Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
Updated: Sep 17, 2026
Q & A: 269 Questions and Answers

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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Fundraising and Donation Management	22%	- Gift management and acknowledgement 1. Receipting and acknowledgement processes 2. Donation lifecycle tracking - Donation and payment processing 1. Payment gateway integration 2. Soft credits and matching gifts 3. One-time and recurring donations
Solution Design and Implementation	20%	- Requirements gathering and solution design 1. Declarative vs custom development 2. Aligning NPSP features with nonprofit needs - Deployment and change management 1. Testing and deployment strategies 2. Governance and maintenance best practices
Nonprofit Success Pack Overview and Architecture	15%	- NPSP settings and configuration framework 1. Global settings and customizations 2. Package configuration options - NPSP core components and data model 1. Contact relationships and affiliations 2. Household and account models 3. NPSP object structure and relationships
Data Management and Quality	15%	- Duplicate management and data cleaning 1. Matching rules and deduplication 2. Data validation and governance - Data import and export 1. NPSP Data Import Tool vs Data Loader 2. Bulk data operations
Program and Service Delivery	18%	- Case management and client services 1. Service delivery tracking 2. Nonprofit Cloud Case Management integration - Program Management Module (PMM) 1. Participant tracking and outcomes 2. Programs, engagements, and services
Reporting and Analytics	5%	- NPSP-specific reports and dashboards 1. LYBUNT, SYBUNT, and giving reports 2. Household and donor analytics

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question #1

A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?

A. Create a Membership Opportunity record type.
B. Add a value in the Type field on Opportunity for Membership.
C. Add a checkbox field on the Opportunity called "Membership".
D. Create a Membership Affiliation record type.

Reveal Solution Discussion 0

Correct Answer: A 🗳️