HP HP2-N31 : Selling HP BSM Solutions

  • Exam Code: HP2-N31
  • Exam Name: Selling HP BSM Solutions
  • Updated: Sep 17, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-N31 Exam Syllabus Topics:

SectionObjectives
Use Cases and Business Scenarios- IT service monitoring and incident management
- Business service impact analysis
HP BSM Solution Architecture- Integration with IT operations and monitoring tools
- Key components and platform overview
HP Business Service Management (BSM) Fundamentals- Value proposition of BSM solutions
- Core concepts of Business Service Management
Selling HP BSM Solutions- Customer needs analysis and positioning
- Competitive differentiation and value messaging

HP Selling HP BSM Solutions Sample Questions:

Question #1

Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

  • A. cross-domain event tracking and management capability
  • B. end-to-end business process monitoring
  • C. business process testing and reporting
  • D. reduced costs through tool consolidation
  • E. real user monitoring
Reveal Solution  Discussion  0

Correct Answer: C,E  🗳️

Question #2

Which key customer persona is most likely involved in Network Management?

  • A. Chief Financial Officer
  • B. VP of Marketing
  • C. Line of Business Director
  • D. Director of Network Operations
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Where can you find license SKU and pricing information for HP BSM Application Performance Management?

  • A. www.hp.com/software
  • B. Pricing Guides on HP Partner Central
  • C. Sales Awareness Webinars
  • D. BSM datasheets
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Which statement best links a customer problem to a solution capability for Application Performance Management?

  • A. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
  • B. Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
  • C. Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
  • D. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

  • A. lowering costs around improved team efficiency
  • B. improving operations through greater system visibility
  • C. reducing data center power consumption
  • D. tracking quality errors in application testing
  • E. saving time and money via an automated time tracking application
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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