IBM 00M-656 : ICS SmartCloud for Social Business Sales Mastery Test v1

  • Exam Code: 00M-656
  • Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
  • Updated: Sep 02, 2026
  • Q & A: 26 Questions and Answers

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IBM 00M-656 Exam Syllabus Topics:

SectionObjectives
Sales positioning and value proposition- Key differentiators
- Competitive positioning
SmartCloud for Social Business Overview- Core services and components
- Platform capabilities and architecture
Solution scenarios and use cases- Hybrid collaboration environments
- Enterprise collaboration scenarios
Deployment and adoption models- User onboarding and trials
- Cloud deployment concepts
Sales methodology and customer engagement- Identifying customer needs
- Demonstration and proof of value

IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

Question 1

What is the purpose of a Ramp-up?

A. To allow the customer to ramp up their payments according to their revenues
B. To allow the customer to phase in integrated apps
C. To allow the customer to deploy in incremental steps and be billed accordingly until the full subscription amount is deployed
D. To allow the customer to buy extra file storage


Question 2

Which is a key benefit of SmartCloud Engage over MS Office 365?

A. Team Calendars
B. Voice over IP in Meetings
C. Extranet collaboration due to the free unlimited guest accounts offered by Engage
D. Blogs


Question 3

Which one of these services is NOT part of SmartCloud Engage?

A. Communities
B. Meetings
C. Activities
D. Blogs


Solutions:

Question 1
Answer: C
Question 2
Answer: C
Question 3
Answer: D

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