Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

Exam Code: Slack-Admn-201
Exam Name: Salesforce Certified Slack Administrator
Updated: Sep 13, 2026
Q & A: 212 Questions and Answers

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Security	15%	- Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Configure security policies and compliance settings - Configure domain and IP restrictions
Enabling Slack Success	15%	- Promote best practices and user adoption - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Create help channels for user support
App Administration	10%	- Configure app permissions and settings - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory
Channel & User Group Administration	28%	- Manage default channels and required channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Convert public channels to private channels - Configure channel management policies
User Lifecycle Management	14%	- Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Handle user onboarding and offboarding
Workspace Administration	9%	- Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies
Fundamentals	9%	- Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities

Salesforce Certified Slack Administrator Sample Questions:

Question #1

Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
B. Work closely with the executive team, and have them mandate public channel usage.
C. Encourage executives to model this behavior and communicate in public channels themselves.
D. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

Reveal Solution Discussion 0

Correct Answer: C 🗳️